FAQ: PDS on New Computer

How Do I Move PDS to a New Computer?

Whether your current computer crashed, or you purchased a new computer, you must contact support to have your license reactivated to receive a new installation number. Installation numbers are re-generated per computer and is unique for each PDS User. Note that PDS will not operate without your unique PDS installation number (your old number will not work).

Please submit a support ticket, noting the best time or email to reach you, and we’ll reactivate your PDS license and get you up and running as quickly as possible. If you need urgent assistance, please phone us at 703-519-6104 during normal business hours (Monday-Friday, 8:30am-5:00pm Eastern).

The Pallet Design System™ (PDS) is the proprietary software program of the National Wooden Pallet & Container Association and is federally registered with the U.S. Copyright Office. Pallet Design System™ is a trademark of the National Wooden Pallet & Container Association.

CONTACT OUR TEAM

National Wooden Pallet & Container Association
225 Reinekers Lane, #560
Alexandria, VA  22314   USA
Phone: 703-519-6104

Hours: Monday-Friday, 8:30 AM – 5:00 PM ET
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