Pallet Design System™ Sales & Support

Contact Our PDS Team

National Wooden Pallet & Container Association
225 Reinekers Lane, #560
Alexandria, VA  22314   USA
Phone: 703-519-6104

Hours: Monday-Friday, 8:30 AM – 5:00 PM ET

Most inquiries are handled within 2 hours of submission during normal business hours. Review our FAQ in the column below. If you need additional assistance, submit a support ticket below.

Pallet management software

Request Support, Renew License, Sales

IF YOUR QUESTION IS URGENT, PHONE: 703-519-6104. To renew/make a payment for your PDS license, login here using your NWPCA Company login credentials. Look for your invoice under “Payments & History.” If you let your license expire, it may take up to 24 hours to reactivate your license following your payment.

Note: NWPCA Membership and PDS are two separate fees. The NWPCA administers all PDS licenses therefore your annual membership dues must be current to receive a discount on your PDS annual license. If there is a lapse in membership, an adjusting invoice at the non-member rate will be issued and pro-rated for the remainder of the term of your PDS license.

For other questions or issues, provide the details on this form  below so that we can assign the best staff person to help you. We’ll respond to you as soon as possible.